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At FLEXBOX, we aim to provide a seamless shipping experience. Please review our policy for key details about processing, shipping, and delivery.
Orders will be processed within 7-10 business days. Once your order is processed, you'll receive an email confirmation with tracking details.
Please verify that all shipping information is correct before completing your order, as it cannot be updated once the order is fulfilled and shipped.
FLEXBOX products are available for sale and delivery within the contiguous United States. We do not currently offer international shipping. For shipping inquiries to Alaska, Hawaii, or Canada, please contact us at info@oneflexbox.com
Note: You are responsible for complying with all applicable laws and regulations in the country where the product is delivered or used. FLEXBOX will not be liable for any issues resulting from shipping outside the U.S.
Please inspect your package for any damages before accepting it.
Ownership of the product and risk of loss will transfer to you when the product is delivered to the carrier.
Shipping and delivery times are estimates only. While we strive to meet expected delivery windows, FLEXBOX cannot guarantee delivery on the estimated date. Delays may occur due to unforeseen circumstances, such as shipping delays or external factors beyond our control.
If you refuse a delivery, the product may be returned to us. Processing the return—including any potential refund or replacement—may take up to 30 days, and restocking fees may apply.
If you have any questions or concerns, please contact us at info@oneflexbox.com. Thank you for choosing FLEXBOX!